Effective Date: 20th January 2024
Hear 4 The Long Term Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us, whether through our website, software, or other means.
1. Information We Collect
1.1 Website Visitors
• Contact Form Submissions: When you submit a contact form, we collect your name, email address, phone number, and any other information you provide in your message. • Cookies and Analytics: We may collect data about your device, browser, and usage patterns through cookies and analytics tools to improve our website’s functionality and user experience.
1.2 Clients Using Our Software
• Test Participant Data: When staff members use our tests, we collect their first and last name, gender, date of birth, and optionally their email address (if they wish to receive a copy of their results).
• Client Access Information: Only the designated responsible person at the client company is provided with a password to access test results.
• Anonymised Data: We may use anonymised collective data from test results for research purposes.
2. How We Use Your Information
2.1 Website Visitors
• To respond to your inquiries or requests submitted through the contact form. • To analyse website performance and enhance user experience.
• To comply with legal obligations or resolve disputes.
2.2 Clients Using Our Software
• To provide, operate, and maintain our software and services.
• To deliver hearing conservation solutions tailored to client needs.
• To ensure data security and address technical issues.
• To conduct research using anonymised data to improve our services and support hearing health initiatives.
3. Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with:
• Service Providers: Third-party vendors who assist us in website hosting, data storage, or customer support.
• Legal Authorities: When required to comply with legal obligations or enforce our rights.
4. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Despite our efforts, no security measure can guarantee absolute protection.
5. Data Retention
• Website Data: Retained as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements.
• Client Data: Retained for the duration of your contract with us and for a reasonable period thereafter, as required by legal or regulatory obligations.
6. Your Rights
You have the right to:
• Access, correct, or delete your personal data.
• Object to the processing of your data in certain circumstances.
• Withdraw consent for data processing, where consent is the legal basis. To exercise these rights, please contact us at sales@h4tlt.co.uk.
7. Cookies and Tracking Technologies
We use cookies to collect information about your browsing behaviour. You can manage your cookie preferences through your browser settings.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review the policy periodically.
9. Contact Us
For questions or concerns regarding this policy or our data protection practices, please contact:
Hear 4 The Long Term Ltd, Unit 15, Whitwick Business Centre, Leicestershire LE67 4JP Email: markashmore@h4tlt.co.uk
